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Instructions :
When creating an image with the provconnect agent, the only thing to pay attention is the configuration file of the provconnect agent on the new image that is going to be installed on the device.
| Warning |
|---|
It is critical to make these changes BEFORE ghosting your master image. it is also CRITICAL not to reboot your client after the changes below are made and before ghosting the image |
The configuration file is located here per default :
"C:\Program Files (x86)\ProVConnect\ProVConnect Device Agent\Device Agent\bin\Wanpulse.config"
or "C:\Program Files\ProVConnect\ProVConnect Device Agent\Device Agent\bin\Wanpulse.config"
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| Warning |
|---|
For device agents with versions prior to 2.14, it's mandatory to update them before starting the reimaging process, to ensure that the server and the agent will still be able to communicate properly together. The version of your ProVConnect server should always be the same or greater than your current agent version to ensure that the communication works properly. There is no guarantee that a newer agent will work with an older server version. |