Description

• PC, Thin clients, Tablets, laptops, POS, kiosks, digital signage, intelligent systems (IoT)
• Embeded devices (black boxes, embedded PCs etc…)
• Attached peripherals (depending on the peripheral - integration work may be needed)

• Peripherals or specific features (IoT): humidity sensor, accelerometer etc…

• interface with the Ticketing systems (through email inbounds format) or through a custom API (This can be done with specific custom development)

• Windows: XP, 7, 8, 10 and 11 (embedded or not so including POS ready, IoT etc...)
• Linux (Ubuntu version 18.04 and above, Mac OS) , Other Linux OS support can be added with on demand (centos, redhat, Fedora,  etc…)
• Raspbian
• Android (expected 20222025)
• iOS (expected 2022)

Description

• Windows: .Net framework 2.0 for old OS (XP); .Net framwork 4.6 (win7 and above);
• Linux: .Net Core 3.1 (Linux and Mac OS)
• RAM Load: 7 to 25MB
• Pulse: a few kb
• Pulse frequency: configurable but the broker MQTT WanPulse Instant Synchronization Module (WISM) allows immediate pulse so by default the pulse can be is set at 1 hour or more 4 hours without any impact of the reactivity (30 seconds)
• Remote Update
• Native management of the Windows write filters (for embedded OS including IoT)

• Supported OS: Windows 2012 R2 and above
• VM supported
• .Net framework 4.6
• MS IIS 7  and above (Internet Information service)
• Data Base : Microsoft SQL server
• Hosting: SaaS or On premise
• Supported languages: French and English (possible other languages on demand)
• Web based system

• single direction from agent to server (no port in listening mode on the end point)
• Communication protocol: https
• MQTT WISM for the pulse on demand
• See attached graph /wiki/spaces/CRWP/pages/589869 (on prem, all ports can be configured)

• SSL certificate authentification authentication (agent server)
• Self signed certificated supported but not recommanded. Note that the Remote control is impossible when using a self signed certificate
• TLS1.2 between agent and server when using the .Net 4.6 and .Net Core agents. Not superted with .Net 2.0 agents for XP.

• Centralised critical features lock-down through proVlocker (restrict access to specific apps, to control pannels, etc...)
• Restrict access to specified disks and partitions
• Very simple lock-down solution, without the need for active directory and complex GPO scripting)
• Lock USB ports or restrict access to mass-storage devices (or only allows read-only)

• Local accounts
• Active Directory

Description

• HDD (total size, free size, manufacturer, model, SMART status, serial number)
• RAM (total size, free size, type, no. of slots)
• Partition (letter name, volume name, total size, free size, file system)
• Bios (serial number, manufacturer, model, version, date)
• Motherboard (manufacturer, model, serial number)
• Network cards (name, Mac address)
• Processor (type, speed, no. of cores)
• Video card (name, chipset, memory, resolution)
• Monitor (serial number, description, legend, type)
• Sound devices (manufacturer, name, description)
• Port connector (type, interface)
• Controlers (manufacturer, caption, description, Name)
• Peripherals (opos: name, port used , driver, status)

• OS Name
• Service Packs
• OS Fixes (installed KB) - Patch assessment
• OS ID
• Installed applications (Name, Publisher, install date, version)

• Host name
• IP address
• Process
• Services
• Last contact to the server

• Get specific information through the dynamic tags (e.g. battery level, a peripheral status, an accelerometer value, a powershell script value or any command result, the content of a file, a registry key presence or value etc…)

Description

• Static groups (drag and drop manually)
• 7 levels of subgroups
• Organisational Units collected from the AD
• Dynamic groups (based on the selected inventory value: manufacturer, processor type, processor core number, OS type, OS architecture, presence of an application, custom script or WMI command result etc…)

Description

• Software distribution (install or remove applications)
• Install complex packages built with package builder (pre and post install scripts etc.…)
• Task planning (specific date and time, recurrence etc.…)
• CRON task planning
• Execution of commands (custom or in the command list)
• Complete OS management: change registry keys, start and stop services, create partitions, launch commands or scripts, launch or kill applications (through execution of a command for Linux OS)
• complete device configuration: keyboard, mouse, display, network, proxy, NTP, time zone, hostname, domain, environment variables (through execution of a command for Linux OS)
• Device security configuration: Windows account, password changes, USB lock down, certificate deployment (through execution of a command for Linux OS)
• Device interaction: send popup messages, request remote authorization from POS user; auto launch application (full screen, replace shell etc..), launch commands, switch screen ON or OFF, reboot or restart device, turn OFF or turn ON (via WoL) (through execution of a command for Linux OS)
• Install apps (silent mode or not, via our package builder), remove apps, deploy files (any file or script anywhere in the remote device) retrieve files (log files or standard files)
• All commands executed silently and with admin rights

• Direct with https
• Transfer possible in both ways (push / pull)

Description

• Hardware alerts (temperature, HD SMART status etc…)
• Software alerts (process, services etc…)
• System alerts (registry key change or existance etc..)
• Security alerts (antivirus, firewall,  etc…)
• Health alerts (RAM overconsumption, CPU overload, low free space on disk)
• Custom alerts (on a script result or WMI command for example)
• Custom alters based on plugins (fan speed, voltage drops, humidity sensor, accelerometer etc...)

• Email
• Dashboard visualization

• Automatic corrective task execution (no need for human intervention)
• Remediation tasks customizable (restart or kill process or service, clean temp files, backup launched based on an event, reactivate firewall, etc...)
• No trafic with the console. The agent automatically runs the maintenance task that has been pre-loaded with the monitoring rule
• Drastic decrease of level 1 supports (thousands of calls avoided)
• Very quick ROI
• Stop unwanted processes
• Delete unwanted files (AVI or mpeg files in a specific folder for example)

• Printers, cash drawer, line display etc.. (natively or by custom development)

Description

• Automatic alerts when an end point is offline
• Alert generated for defined time within a specific time frame
• Time frame specification customizable for each day of the week

• Email

Description

• Create and customize compliance profiles (hardware, sofware, system)
• Check and follow compliance of the end points in realtime
• Get global compliance on the dashboard

• Computer (manufacturer, model, serial number)
• Bios (date, manufacturer, model, serial number, version)
• Mother board (manufacturer, model, serial number)
• Processor (architecture, cores quandtity, frequency, manufacturer, model)

• Network (adapter name, dhcp, dns, dns auto, domain, gateway, IP status, Mac address, NetMask, network address, secondary DNS, setting ID, speed)
• Memory (RAM total size, ram size, ram type)
• Disk (description, manufacturer, model, name, size, status, type, total size)
• Partition (file system, free space, letter, size, type, volume name)
• Video card (chipset, memory, model, resolution Serial number)

• Monitor (build date, description, type)
• Pointing device (description, interface, manufacturer, model, type)
• Keyboard (caption, description, type)
• Printer (driver, model, port, ready)
• Sound device (manufacturer, model)

• installed applications (date, description, name, publisher, version)
• Installed QFEs (description, hotfix number, installed by, installed date) - patch assessment
• Operating system (architecture, build number, information, name, product identifier)
• Device security (antispyware, antivirus, auto-update, firewall, internet settings, UAC control)

• Device group (static group)
• Monitoring rule (monitoring rules and incidents)
• Static and automatic tags values (all tags values and contents)

Description

• Automatic configuration of the device based on defined criteria
• Help for deployment of the devices, reduce configuration errors, increase deployment efficiency
• Drastically reduce logistics costs
• Automatic staging
• Guarantees compliance of the device (erases any customisation mistakes)

• If a device joins a group then: play a predefined task (refer to "remote tasks" section in this document) or apply a monitoring rule (refer to "monitoring" in this document)
• If an inventory data of the device is equal or contains, does not contain, different from, starts with, does not start with, ends with or does not end with, then: move into a group or  play a predefined task (refer to "remote tasks" section in this document) or apply a monitoring rule (refer to "monitoring" in this document)
• Automatic policies can also be applied as soon as a device is enrolled (zero touch configuration)

Description

• All status are updated in real time
• All information gets stored on the server so it is available even for offline devices

• Used disk space
• Average CPU consumption
• Average RAM consumption

• Antispyware status
• Antivirus status
• Auto-update status
• Firewall status
• Internet settings status
• UAC control status

Description

• Based on Ultra VNC
• Reverse process (no need to have a listening port open)
• Secure SSL stream from device to server
• Secure websocket from admin console to the server
• Complete control over the session routing - routing of the session is done through the proVconnect server (no external server used for routing the session like in products such as Teamviewer)
• direct RDP connection
• direct Teamviewer connection
• Remote secure shell - SSH

Description

• File exploration
• Browsing the folders of the remote end point
• Allows you to select files to download
• Allows you to drop files into folders
• No interference with the current user session

Description

• Direct wake-up of the endpoints if the proVconnect server is on the same LAN
• Wake up of endpoints located on a remote LAN by using an endpoint online on the remote LAN to wake up all other devices on the same LAN
• Need to activate the WoL in the BIOS of the endpoints to be woken up

Description

• Full patch availability listing
• Patch severity classification
• Patch history
• Identification of the missing patches
• Identification of the critical updates
• Easy to understand dashboard

Description

• Create new firewall rules
• Duplicate rules from one device to another
• Delete firewall rules
• Activate or disable rules
• Full ports control (open and close)
• Prevent or authorize specific apps from opening ports 
• Manage protocols

Description

• Reporting on all inventory data and task results (deployment, task results etc..)
• Any inventory data can be displayed on the main console full customization
• Reporting formats (CSV, Jason, XML, Webservices)

Description

• Plugin development for custom feature
• Based on API or SDK, possibility to develop additionnal monitoring features (accelerometer, special electronic card data, humidity sensor, paper presence in printer, voltage drops, raid controlers, etc…)
• Our development team will develop plugins based on specifications

Description

• Very network bandwidth efficient (pulse on demand) MQTT broker ) WISM (WanPulse Instant Synchronization Module) allows the trigger of the pulse on demand and therefore to set the default pulse with long delays and therefore drastically low default network load.
• Possibility to control the bandwidth used during a deployment (QoS)
• Supports management of 20 000+ devices
• Modular solution (through plugins)
• Plug & play: very simple to use, very low training required
• Very reactive software vendor (we can develop a specific plugin in a few weeks and we can assist the customer in creating scripts or collecting specific data for reporting)
• Multi-user access to the console (with different level of administrator rights on features and on groups of devices)
• Application Agent - server communication evaluated by ANSSI (French National agency for security of the information systems) in the context of the development of a cybersecurity product based on proVconnect with Thales
• Very clear roadmap: patch management, remote imaging, security audit (open ports, TLS1.2, admin rights);
• Complete ownership of the source codes by WanPulse