Detailed Feature List - EN

Description

• PC, Thin clients, Tablets, laptops, POS, kiosks, digital signage, intelligent systems (IoT)
• Embeded devices (black boxes, embedded PCs etc…)
• Attached peripherals (depending on the peripheral - integration work may be needed)

• Peripherals or specific features (IoT): humidity sensor, accelerometer etc…

• webservices development
• interface with the Ticketing systems (through email inbounds format) or through a custom API

• Windows: XP, 7, 8, 10 (embedded or not so including POS ready)
• Linux (Ubuntu, centos, redhat, Fedora, Mac OS etc…)
• Android (end 2019)
• iOS (2020)

Description

• .net framework 2.0 for old OS (XP); .net framwork 4.6 (win7 and above); .net Core (Linux and Mac OS)
• RAM Load: 7 to 25MB
• Pulse: a few kb
• Pulse frequency: configurable but the broker MQTT allows immediate pulse so pulse can be set at 1 hour or more without any impact of the reactivity (30 seconds)
• Remote Update
• Native management of the Windows write filters (for embedded OS including IoT)

• - Supported OS: Windows 2012 R2 and above
• VM supported
• .net framework 4.6
• MS IIS 7  and above (Internet Information service)
• Data Base : Microsoft SQL server
• Hosting: SaaS or On premise
• Supported languages: French and english (possible other languages on demand)
• Web based system

• single direction from agent to server (no listening mode)
• Security (certificate required)
• Communication port: https
• See attached graph (on prem, all ports can be configured)

• SSL certificate authentification (agent server)
• Self signed certificated managed but not recommanded Remote control impossible with self signed certificate
• TLS1.2 between agent and server (if no XP devices managed and exclusive use of .net 4.6 and .net Core agents)

• Centralised critical features lock-down through proVlocker (restrict access to specific apps, to control pannels, to the system of the device etc...)
• Restrict access to specified disks and partitions
• Very simple lock down solution no need for active directory and complex GPO scripting)
• USB lockdown or restrict access to mass-storage devices (or only allows read-only)

• Local accounts
• Active Directory

Description

• HDD (total size, free size, manufacturer, model, smart status, serial number)
• RAM (total size, free size, type, nb of slots)
• Partition (letter name, volume name, total size, free size, file system)
• Bios (serial number, manufacturer, model, version, date)
• Motherboard (Manufacturer, Model, Serial number)
• Network cards (Name, Mac address)
• Processor (Type, speed, nb of cores)
• Video card (Name, Chpset, Memory, Resolution)
• Monitor (serial number, description, legend? type)
• Sound devices (Manufacturer, name, description)
• Port connector (type, interface)
• Controlers (manufacturer, caption, Description, Name)
• Peripherals (Opos: Name, port used , driver, status)

• OS Name
• Service Packs
• OS Fixes (installed KB)
• OS ID
• Installed applications (Name, Publisher, instal date, version)

• Host name
• IP address
• Process
• services
• Last contact to the server

• Get specific information through the dynamic tags (can be a battery level, a peripheral status, an accelerometer value, a powershell script value or any command result, the content of a file, a registry key presence or value etc…)

Description

• Static groups (drag and drop manually)
• 7 levels of subgroups
• OU inherit from the AD
• Dynamic groups (based on the selected inventory value: manufacturer, processor type, processor core number, OS type, OS architecture, presence of an application, custom script or WMI command result etc…)

Description

• Software distribution (install or remove applications)
• Install complex packages built with package builder (pre and post install scripts etc…)
• Task planning (specific date and time, recurence etc…)
• Cron task planing
• Execution of commands (custom or in the command list)
• Complete OS management: change registry keys, start and stop services, create partitions, launch commands or scripts, launch or kill applications
• complete device configuration: keyboard, mouse, display, network, proxy, NTP, time zone, Hostname, Domain, environment variables)
• Device security configuration: Windows account, pasword changes, USB lock down, certificate deployment
• Device interaction: send popup messages, request remote autorisation from POS user; auto launch application (full screen, replace shell etc..), launch commands, switch screen ON or OFF, reboot or restart device, turn OFF or turn ON (via WoL)
• Install apps (slient mode or not via our package builder), remove apps, deploy files (any file or script anywhere in the remote device) retreive files (log files or standard files)
• All commands executed silently and with admin rights

• Direct with https
• Distributed download (if activated): torrent technology
• Transfer possible in both ways (push / pull)

Description

• Hardware alerts (temperature, HD smart status etc…)
• Software alerts (process, services etc…)
• System alerts (registry key change or existance etc..)
• Security alerts (antivirus, firewall,  etc…)
• Health alerts (RAM overconsumption, CPU overload, low free space on disk)
• Custom alerts (on a script result or WMI command for example)
• Custom alters based on plugins (fan speed, voltage drops, humidity sensor, accelerometer etc...)

• Email
• Dashboard visualization

• Automatic corrective task execution (no need for human intervention)
• remediation tasks customizable (restart or kill process or service, clean temp files, backup launched based on an event, reactivate firewall, etc...)
• No trafic with the console. The agent automatically runs the maintenance task that has been pre-loaded with the monitoring rule
• Drastic decrease of level 1 supports (thousands of calls avoided)
• Very quick ROI
• Stop unwanted processes
• Delete unwanted files (AVI or mpeg files in a specific folder for example)

• Printers, cash drawer, line display etc.. (natively or by custom dev)

Description

• Create and customize compliance profiles (hardware, sofware, system)
• Check and follow compliance of the end points in realtime
• Be alerted when a device is not compliant anymore
• Get global compliance on the dashboard

• Computer (Manufacturer, Model, serial number)
• Bios (date, manufacturer, model, serial number, version)
• Mother board (Manufacturer, Model, serial number)
• Processor (Architecture, cores quandtity, Frequency, Manufacturer, Model)

• Network (adapter name, dhcp, dns, dns auto, Domain, Gateway, IP status, Mac Addrss, NetMAsk, Network address, Secondary DNS, Setting ID, speed)
• Memory (RAM total size, Ram size Ram type)
• Disk (description, manufacturer, Model, Name, Size, Status, Type, Total size)
• Partition (File system, free space, letter, size, Type, volume name)
• Video card (Chipset, memory, model, resolution Serial number)

• Monitor (build date, description, type)
• Pointing device (Description, interface, manufacturer, Model, Type)
• Keyboard (caption, description, type)
• Printer (driver, model, port, ready)
• Sound device (Manufacturer, model)

• installed applications (date, description, name, publisher, version)
• Installed QFEs (description, hotfix number, installed by, installed date)
• Operating system (Architecture, Build number, Information, Name, Product identifier)
• Device security (Antispyware, Antivirus, Auto-update, Firewall, Internet settings, UAC control)

• Device group (static group)
• Monitoring rule (Monitoring rules and incidents)
• Static and automatic tags values (all tags values and contents)

Description

• Automatic configuration of the device based on defined criteria
• Help for deployment of the devices, reduce configuration errors, increase deployment efficiency
• drastically reduce Logistics costs
• Automatic staging
• Garanties compliance of the device (erases any customisation mistakes)

• If a device joins a group then: play a predefined task (refer to "remote tasks" section in this document) or apply a monitoring rule (refer to "monitoring" in this document)
• if an inventory data of the device is equal or contains, does not contain, different from, starts with, does not start with, ends with or does not end with, then: move ito a group or  play a predefined task (refer to "remote tasks" section in this document) or apply a monitoring rule (refer to "monitoring" in this document)
• Automatic policies can also be applied as soon as a device is enroled (zero touch configuration)

Description

• All status are updated in real time
• Information stored on the server so available even for offline devices

• Used disk space
• Average CPU consumption
• Average RAM consumption

• Antispyware status
• Antivirus status
• Auto-update status
• Firewall status
• Internet settings status
• UAC control status