Agent Installation Diagnostic

When to use the Agent Installation Diagnostic tool :

• You’ve just installed your proVConnect agent but it doesn’t show on the server
• Your proVConnect agent stopped working and doesn’t automatically start at startup

Download the diagnostic tool here :

DOWNLOAD

With this tool, you can :

• Run a full diagnostic on your agent (will detect installation, configuration and networking issues)
• Solve the problems by manual or automatic edition of the provconnect agent settings 
• Extract a diagnostic file, that you can send to support@wan-pulse.com
• Restart the agent service
• The diagnostic tool can be run as administrator (right click => run as) [Required to restart the service and live agent configuration]